Customer Service

Committed to providing the best customer service possible

If you are looking for any information regarding deliveries and our services please feel free to browse through the links below. If you cannot find what you are looking for please contact our office on 1300 100 199, Monday to Friday between 9am and 5pm, or via email, and a member of our customer service team will be happy to help you.

Card Left FAQ – If you have missed a delivery please check here for information.
Where Are We? – For maps and directions to our depot locations
Track and Trace – If you need to track your parcel, please click here for information.


Downloadable Resources

Prepaid Coupon Service

Prepaid Coupons Table (V6)
Blue Coupon Suburb Listing (V4)
Orange Coupon Suburb Listing (V3)
Maroon Coupon Suburb Listing (V2)
More Coming Soon!

Our Commitment to Customer Service
First Choice Couriers is committed to providing the best customer service possible. We strive to make any contact you have with us a pleasant experience that is provided by dedicated customer service personnel and professional and friendly drivers.

If for some reason you find your experience not satisfactory, please email your concerns to our Manager at