CHRISTMAS TRADING HOURS & SERVICE INFORMATION 2024

As we head into the busy Christmas period, we’d like to announce some important information around our Christmas trading hours and services.

PREPAID SERVICES

OVERNIGHT SYDNEY/WOLLONGONG

SERVICES

 Monday 23rd December: This is the last day to send Prepaid overnight SYD/WOL deliveries for 2024. Prepaid overnight SYD/WOL service resumes on Monday 6th Jan 2025.

Alternative Options: The Saver, Premium and Standard service options remain available during the holiday period.

SAME DAY SERVICES

Tuesday 24th December: This is the last day for Same Day Deliveries for 2024. Same Day service resumes on Monday 6th Jan 2025.

SAVER, PREMIUM & STANDARD SERVICES

 These services remain available throughout the Christmas & New Year period, although we suggest allowing an additional 1-2 days to usual transit times due to changes with linehauls and reduced staffing levels across networks.

CUSTOMER SERVICE

 Our team are available usual business hours (9am-5pm) throughout the Christmas and New Year period, closed on public holidays only. We recommend checking if businesses are closed or receivers are away prior to sending, to help reduce redelivery fees or freight being left unattended at receiver addresses for extended periods. Please contact us if you have any enquiries via the details on our Contact page.

 We wish you a happy and safe Christmas and New Year!