Missed your delivery?

If you've missed your delivery, you should have received a card from us. Here's what you can do next:
1. Collect Your Item: Visit your nearest depot to pick up your goods at your convenience.
2. Schedule a Redelivery: If you'll be home, we can arrange a redelivery for you.

Redelivery

Depot Collection

Wollongong

Monday to Friday -
9:00am to 5:00pm

Southern Highlands

Monday to Friday -
9:00am to 5:00pm

Nowra

Monday to Friday -
9:00am to 5:00pm

Batemans Bay

Monday to Friday -
7:00am to 1:00pm

Bega

Monday to Friday -
8:00am to 4:00pm

Have A Question?

Our customer service team are available from Monday to Friday, between 9:00am and 5:00pm. We are contactable by phone, email, or you can send us a message!